![]() Turn off the WiFi on your device and turn it back on to reconnect to your Plume network using the original hardware WiFi MAC address.Under the Random Hardware Addresses section, change the setting to Off.In your taskbar, right-click on the WiFi icon and then Properties.How to turn off random MAC addresses in Windows However, to get the best Plume experience and guarantee device-level security and controls, we recommend you turn off the random WiFi MAC address feature and revert to your original WiFi MAC Address when connecting to your home network. Devices using a random WiFi MAC address will connect to your Plume network. ![]()
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